This is the first in a multi-part series documenting my consumer experience as a seller with a bad-Ebay (ie: Ebay after their new b.s. revised seller policies) and a bad Ebay’er.
Two weeks ago, I put up an auction for a blu ray disc we had lying around. The auction ended at around 10 bucks last Sunday. Usually, winning bidders make payment that same day, or within a few days, but this buyer never got back to me. I tried contacting him again several days later, but still no response.
After nearly a week, I looked at his feedback history (which was small and meant he was a new user) and found out that the dude bought the same exact disc from another auction that had a buy-it-now option (mine didn’t).
I guess this guy decided that he’d pay nearly twice as much so that he could have his stupid John Mayer disc a few days sooner, and screw me over in the process.
Yeah, yeah, the auction was for a disc of a live John Mayer concert. Don’t laugh. I got it as a free hand-out at the CES. And no, I never even opened it because we don’t have a blu ray player…err I mean, I’m not a huge John Mayer fan (AND don’t have a blu ray player).
I tried leaving him negative feedback but this is when I remembered/realized that Ebay’s newest policies do not allow sellers to leave negative feedback for buyers, which of course, is b.s.
On hearing that, I was always curious about how sellers on Ebay would thus be protected. Ebay has a whole bunch of “buyer protection” measures, but not as much for sellers. Or do they? It looks like I’ll get to find out first hand. And I’ll be sharing the experience with you.
I’m not too bothered about the money, since it’s only a matter of ten bucks or so. I’m more upset with the principle.
Anyway.
I found out that I was able to place some sort of “non payment report” on the seller. This is only an option after seven days have passed. I’ve been wanting to do this for two days now, but rules are rules (thanks, Ebay). I was finally able to place the report this morning, though.
Placing the nonpayment report was easy. When you revisit the auction page, there’s a link that allows you to file the report. From there, you fill out two dropdown lists. No chance to type anything else out or offer any kind of explanation. So far it looks like the seller really IS more protected.
Supposedly, Ebay will contact the seller directly and get back to me in seven days. We’ll see if anything happens.
I’ll keep you all posted.